Storage Rental - Contact Us

One Storage, a subsidiary of the Soundwill Group, has been providing excellent and professional mini-storage service since 2018, which facilitates clients to fulfill their storage needs for life style and space. Recently, One Storage expanded progressively in which the number of branches had grown to 32, covering the Island, Kowloon and New Territories. Handy and thoughtful storage services will thus be provided to more customers.

Branches over Hong Kong Island, Kowloon and New Territories. Details provided in branch location page.

Welcome to contact 21112636 or whatsapp 51188503 to make appointment for site visit. For site visit on Sunday and public holiday, please make appointment 1 day before.

Hong Kong people know that Hong Kong has land problems, high property prices, the average price of residential space has been as high as $16,000, at any time miscellaneous goods to take up your space worth tens of thousands of dollars.

Today's families are mostly small units, Sh to nanofloor, the place where a family lives has been narrow, each family needs storage space, the average family of three to four people at any time plus domestic helpers, live in a small location, there is no space for household goods and sundries. For new families with children, all kinds of clothing and baby products, every crib, feeding supplies, diapers, milk powder and toys are taking up more space, there is no place to play and move around, there is always a bad scenario for children's psychology and health, such as no space to move so that large muscles are not enough training, no toy space for small fingers, small muscle coordination is not well developed and so on. In addition, nowadays, not a small people have pets, pets are difficult to move around, the small animals also constitute a health problem, especially the location occupied by miscellaneous items in fact, many can be easily solved by self-storage.

Today, it is common to start their own business, especially online sales courier, e-commerce sites, all need space to store goods, such as a small home and then add clutter, not only inconvenient life, if there is a danger, such as blocking escape routes, resulting in injury. SMEs also face the same problem, office space is limited, the need to store a lot of documents, accounting accounts, import and export orders, seven years of documentary records, many of which do not need to check the file at any time, self-storage can also solve this problem for you, the office left to the figure of self-storage can also solve this problem for you, the office should be placed in the financial tools, not old documents archived. Small businesses, start-ups, small and medium-sized enterprises can also improve your office space through self-storage.

One Storage can solve to the above space problems, self-storage as clothes warehouse, seasonal warehouse, boutique toy warehouse, collection wave shoes warehouse, storage miscellaneous warehouses, small and medium enterprises warehouse storage, books warehouse, self-storage warehouse, document archive warehouse, comics warehouse, retail warehouse storage, bicycle warehouse, wine warehouse, decoration warehouse, moving house warehouse, home furniture warehouse, collectibles warehouse and so on. One Storage solve the storage needs of Hong Kong people, and One Storage enhance your living space and quality. Immediately contact One Storage customer service staff to make an appointment to visit the self-storage, so that you can enhance the space area and live more comfortably.

The professional One Storage focuses on safety standards and has a full range of CCTV security monitoring system 24 hours a day, 365 days a year, professional anti-theft. The 24-hour temperature and humidity control ensures a high quality storage experience. The excellent customer service of One Storage, each branch of One Storage has a storage consultant and customer service center to help each customer get a satisfactory self-storage experience. Winning a lot of users also online recommendation support, 24-hour smart card system in and out of self-storage, so that customers can enter and exit at any time to pick up or storage. One Storage environment is comfortable, light and bright and clean. There is also a relaxation area for customers, with water fountains and free Wi-Fi for guests to use. Provide carts, aluminum ladders and other storage and transportation tools free of charge for self-storage customers to use. One-stop package allows customers to enjoy self-storage services. One Storage branches are numerous, self-storage are distributed in Hong Kong, Kowloon and the New Territories, you are always near a One Storage.

One Storage branches in Hong Kong include.
Eastern self-storage branches on Hong Kong Island (Chai Wan self-storage, North Point self-storage, Siu Sai Wan self-storage)
Central and Western self-storage branches on Hong Kong Island (Kennedy Town self-storage, Wong Chuk Hang self-storage).

Kwun Tong self-storage branch in Kowloon (Kwun Tong self-storage, Yau Tong self-storage)
Wong Tai Sin self-storage branch in Kowloon (San Po Kong self-storage)

Kwai Tsing self-storage branch in the New Territories (Kwai Chung self-storage, Kwai Hing self-storage, Kwai Fong self-storage, Tsing Yi self-storage)
Tsuen Wan self-storage branch in the New Territories (Tsuen Wan self-storage)
Shatin self-storage branch (Fo Tan self-storage) in New Territories
self-storage branch in Tuen Mun, New Territories (Tuen Mun self-storage)
Tai Po self-storage branch (Tai Po self-storage) in New Territories.

One Storage provides self-storage services of different sizes to meet your different storage needs. And the One Storage rental period is flexible, both long and short term rentals are available, allowing customers to freely decide on the appropriate storage solutions, and zero-use budget to meet the different storage needs of customers.
The company is solid and strong, so it will not have unreasonable demands on customers such as closing down of self-storage and forced relocation for no reason.

What is the number of feet of self-storage I can choose?
Answer: 8-15 feet for self-storage, 15-25 feet for medium-sized warehouses, 25-40 feet for large warehouses, and 40 feet or more for large warehouses.

What is the rental period of One Storage?
Answer: The shortest rental period is one month and the longest is twelve months, other rental periods can be discussed with customer service.

What kind of items can I store in One Storage?
A: Except for any hazardous or dangerous goods that are regulated by law, including explosive or flammable items, radioactive or chemical substances, illegal or corrosive items, food or any perishable items, all other items are allowed to be stored.

How do I store the items I retrieve from One Storage?
Answer: Customers can easily access 24-hour self-storage at any time by using smart cards.

Can I pick up my items at any time?
Ans: Yes, customers can use their smart cards to access the self-storage 24 hours a day.

Will One Storage open the self-storage of customers?
A: We will not open the self-storage of our customers except when the police request or when we need to clean the self-storage due to rent arrears.

Will One Storage be cleaned regularly?
A: We will arrange the cleaners to clean the self-storage once a month, and the warehouse staff will also clean the warehouses from time to time.

How to calculate the size of the self-storage?
Answer: You can use the space calculator to calculate the size of the warehouse you need or contact our customer service specialists to recommend the right self-storage solution for you.

How do I make an appointment to visit the self-storage and what are the opening hours of One Storage?
Answer: We welcome customers to visit our stores before renting self-storage to understand the actual situation of our stores. Please call us at 2111 2636 or contact us directly to make an appointment before visiting any of our stores. The opening hours of One Storage stores are: Monday to Friday: 10:00am to 7:00pm, Saturday and public holidays: 10:00am to 5:00pm. We will contact you as soon as we receive it.

How is the rental start date calculated? What documents do I need to bring to rent a warehouse?
Answer: The rental period of One Storage will be calculated from 0-14 days after the customer's confirmation (depending on the official date of moving the goods into the warehouse and whether the customer is given a rent-free period). For individual customers, you need to prove your identity and address for the last three months, including water, rates, electricity, gas, tax bill, lease, telephone bill or related documents. For corporate customers, a valid original/copy of business registration and company seal are required.

Do I need to sign a new contract after the contract of One Storage expires?
A: Yes, 30 days before the expiration of the contract, the staff of One Storage will contact the customer to arrange the renewal of the contract and will sign a new contract.

How can I ensure that my customers' storage items are protected?
A: One Storage has a 7 x 24 intelligent security access system, 24/7 high-definition security monitoring and alarm system.

What can I do if I want to return my self-storage unit?
Ans: Customers should notify One Storage by email, phone or in writing 14 days in advance (Customer Service Officer will confirm the withdrawal request by email). The customer should prepare the documents and review the condition of the warehouse on the day of the withdrawal, and One Storage will refund the deposit within 30 days after the withdrawal.

One Storage launches a new mini box service - One Box, where customers can enjoy the one-stop service from picking up and delivering items to the central warehouse, to receiving items as needed and delivering them to the user's location on time without leaving home. The mobile storage boxes are sturdy and durable, and can safely protect the stored items. They are transported to the central warehouse by a professional transportation team, and with transportation insurance protection, the customers’ important items can be properly kept.

Hotline: (852) 2111 2636 email: [email protected] Whatsapp: (852)5118 8503