Kwai Chung -Kwai Shing Industrial Branch

- Kwai Chung Mini Storage -Kwai Shing Industrial Building Mini Storage's opening hours and how to contact us outside of public hours?

Visitors please contact our customer service to make an appointment for you to visit our store, store opening hours: Monday to Friday: 10:00am to 7:00pm, Saturday, Sunday and public holidays: 10:00am to 5:00pm.
Customers can use their smart cards to access the mini-storage 24 hours a day.
Outside of office hours, you can use One Storage's online customer service at http://m.me/onestorage, e-mail: [email protected]或及WhatsApp: 54907251, and we will contact you as soon as possible after receiving your inquiry.

- Why can't I store One Storage Kwai Chung mini storage - Kwai Shing Industrial Building mini storage?

Customers are not allowed to store any hazardous or dangerous goods which are controlled by law to be stored, including explosive or inflammable articles, radioactive or chemical substances, illegal or corrosive articles, food or any perishable articles, otherwise, all liabilities shall be borne by the customers, and the Company shall have the right to terminate the contract immediately and claim for compensation, and the deposit will not be refunded.

- How do I pay for One Storage Kwai Chung Mini Storage - Kwai Shing Industrial Building?

One Storage Kwai Chung mini-warehouses - Tong Chun Industrial Building mini-warehouses, if the contract period is 1-2 months: the deposit is 2 months of the original price of the rent, 3 months or more contract period: the deposit is 1 month of the original price of the rent. Deposit will be refunded within 30 days after the end of the contract.
For payment, customers can choose from the following payment methods: EPS, Check, Credit Card, Express Transfer or Interest-free Installment.
If monthly payment customers need invoice, we will send monthly provision charge invoice by email or Whatsapp, but if you are a prepayment plan customer, our company will not provide monthly invoice.

- One Storage Kwai Chung Mini Storage - What is the environment inside the mini storage in Kwai Shing Industrial Building?

Temperature and humidity: One Storage Kwai Chung - Tong Chun Industrial Building mini-storage is equipped with a reliable temperature-controlled air-conditioning system that operates 24 hours a day.
Fire Fighting Equipment: Fully comply with the Fire Services Department's fire fighting guidelines.
Security System: 7 x 24 hours intelligent security entry and exit system, all-weather high-definition security monitoring and alarm system.

- One Storage Kwai Chung mini storage - How to return the mini storage in Kwai Shing Industrial Building?

After the expiration of the contract, if you want to continue to use One Storage Kwai Chung mini storage - Tong Chun Industrial Building mini storage, you need to sign a new contract, 30 days before the expiration of the contract, the branch staff will contact the customer to arrange for the renewal of the contract, and will re-sign the contract.
If you want to withdraw from the contract, you only need to notify us 14 days in advance by email, phone or in writing (Customer Service Officer will confirm the withdrawal request by email). Deposit will be refunded within 30 days after the date of exit with proper documentation and review of the condition of the warehouse.